INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you provide size charts for your clothing?

Yes! Each product page includes a detailed size chart. Please refer to it carefully to choose the best fit. If you need help, feel free to contact our customer support.

How can I place an order?

You can place an order through our website by adding products to the cart and completing the checkout process with your shipping and payment details.

What payment methods do you accept?

We accept payments via bKash, Nagad, Rocket, credit/debit cards, and cash on delivery .

Do you deliver across Bangladesh?

Yes, we deliver nationwide! Shipping charges may vary based on your location.

How long does delivery take?

Delivery usually takes 1-5 business days depending on your location. Orders from Dhaka may arrive sooner.

Can I track my order?

Absolutely! Once your order is shipped, you will receive a tracking number via SMS or email.

What is your return or exchange policy?

We accept returns or exchanges within 5 days of delivery for defective or incorrect items. Please contact customer support with your order details and photos.

Are your products authentic and handmade?

Yes, many of our products feature authentic Bangladeshi craftsmanship and handwoven fabrics. We support local artisans and traditional methods.

Do you offer discounts or promotions?

Yes! We regularly run special offers, seasonal sales, and discount codes. Subscribe to our newsletter or follow us on social media to stay updated.

How can I contact customer support?

You can reach us via phone, email, or our social media channels. Our support team is available from 11 AM to 9 PM, Saturday to Thursday.

Will you restock items indicated as “out of stock?”

Yes,we do